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Problem Note 42304: The SAS® Warranty Analysis rich client machine stops responding

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Due to a race condition, the SAS® Warranty Analysis rich client might stop responding, making the user interface unusable. This problem can occur during editing of Enterprise - Analytic, Ad Hoc - Analytic, and Ad Hoc - Threshold run groups or when you are replacing data selections for Emerging Issues.

The only workaround is to restart the rich client.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Warranty AnalysisMicrosoft Windows Server 2003 Datacenter Edition4.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition4.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Standard Edition4.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 for x644.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 20084.34.319.2 TS2M39.3 TS1M0
Microsoft Windows Server 2008 for x644.34.319.2 TS2M39.3 TS1M0
64-bit Enabled AIX4.34.319.2 TS2M39.3 TS1M0
64-bit Enabled Solaris4.34.319.2 TS2M39.3 TS1M0
HP-UX IPF4.34.319.2 TS2M39.3 TS1M0
Linux for x644.34.319.2 TS2M39.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.